Physiotherapy is a primary care health profession so no referral is necessary to participate in physiotherapy treatment. However, patients are advised to check the details of their extended health benefits as some plans may require a physician’s referral in order to get treatment costs reimbursed.

We are registered to directly bill online with most insurance companies. Please note, individual plans may vary. Bring your insurance information with you and we can help determine if your plan is eligible for direct billing. If we are unable to bill directly, we will provide you with an official receipt at the end of each appointment and can help you with the claims process.

At your initial visit, your physiotherapist will interview you followed by a thorough evaluation. This will be directly followed by treatment so you can immediately benefit from your experience. Treatment can vary depending on the type of injury that you are presenting with. It may involve education on your injury and how to optimize recovery, manual therapy (hands-on treatment), modalities (e.g. ultrasound treatment, TENS), and an exercise program.